Unik Studio ("we", "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website, communicate with us, book services, access client galleries, or interact with our studio operations. It applies to visitors, prospective clients, active clients, and vendor partners in India and, where relevant, internationally.
1. Scope and data controller
For the purposes of applicable data protection law, Unik Studio acts as the data controller for personal information processed through our public website and direct client relationships, unless a separate written agreement designates another entity as controller for a specific project.
This policy covers information collected online and offline, including phone calls, messaging apps, email, in-person consultations, and documents you share for event planning. It does not apply to third-party websites or social platforms that maintain their own privacy policies; when you follow links from our site, review those policies separately.
If you are submitting information about other individuals (for example, wedding guests appearing in images), you confirm that you have informed them where required and have authority to share their details for planning purposes.
2. Information we collect
Information you provide directly
We may collect your name, email address, phone number, WhatsApp number, city, event date, venue, guest count, budget range, service preferences, messages, and any files you upload. When you become a client, we may also collect billing addresses, GST details, signed contracts, shot lists, family names for formals, and scheduling information.
Information from bookings and payments
Payment processors may share transaction identifiers, payment status, and limited billing metadata with us. We do not intentionally store full payment card numbers on our servers when payments are handled by certified providers.
Client portal and gallery access
If you use a client dashboard or private gallery, we process login credentials, access logs, download activity, and favourites to secure your content and support delivery.
Automatically collected information
When you browse our website, we may collect device type, browser version, operating system, IP address, approximate location derived from IP, pages viewed, time on page, referring URL, and interaction events. We use cookies and similar technologies as described in our Cookie Policy.
Images and audio
During events we create photographs and video that may include identifiable individuals. Processing of such content is necessary to perform our contract with you and, where applicable, based on legitimate interests in portfolio use unless you opt out in writing before the event.
3. How we use personal information
We use personal information for the following purposes, relying on contractual necessity, legitimate interests, consent, or legal obligation as appropriate:
- Responding to enquiries and consultation requests submitted through our website or direct channels.
- Preparing proposals, contracts, invoices, and production schedules.
- Providing photography, cinematography, editing, album design, and gallery delivery.
- Processing payments, accounting, and fraud prevention.
- Communicating about your project, including reminders, logistics, and delivery notifications.
- Operating and securing our website, CRM, and internal studio tools.
- Improving services through aggregated analytics and quality review.
- Marketing our work with your permission or where allowed by contract, including portfolio features and testimonials.
- Complying with law, responding to lawful requests, and enforcing our terms.
We do not use automated decision-making that produces legal or similarly significant effects without human review.
4. Legal bases (India and general principles)
India's Digital Personal Data Protection Act, 2023 and related rules inform how we handle digital personal data. Where consent is required, we seek it through clear forms and checkboxes. For service delivery, processing is often necessary to perform a contract or take pre-contractual steps at your request.
We may process data based on legitimate interests—such as securing our network, preventing abuse, and showcasing our portfolio—balanced against your rights. You may object to certain processing where applicable law provides that right.
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal, though some services may become unavailable if data is required to continue.
5. When we share information
We share personal information only as needed:
- Service providers: Cloud hosting, email delivery, payment gateways, gallery platforms, accounting tools, and contractors who assist on events (such as second shooters or editors) under confidentiality obligations.
- Venues and planners: When coordination requires sharing contact details or timelines you have approved.
- Legal and safety: If required by law, court order, or to protect rights, safety, and property of clients, crew, or the public.
- Business transfers: In connection with a merger, acquisition, or asset sale, subject to continued protection consistent with this policy.
We do not sell or rent personal information to data brokers. Aggregated or de-identified statistics that cannot reasonably identify you may be used for reporting.
6. International transfers
Our primary systems are operated from India. If we or our providers process data in other countries, we implement appropriate safeguards such as contractual clauses, vendor security assessments, and access controls consistent with applicable law.
7. Data retention
We retain personal information only as long as necessary for the purposes described in this policy, including legal, tax, and accounting requirements. Enquiry data may be retained for a reasonable period to manage follow-ups. Contract and invoice records are typically retained for statutory periods. Gallery links may expire after delivery windows stated in your agreement. Marketing consents are refreshed periodically.
When data is no longer needed, we delete or anonymise it using reasonable technical measures. Backups may persist for a limited cycle before automatic purging.
8. Security measures
We implement administrative, technical, and physical safeguards appropriate to the sensitivity of data, including access controls, encrypted transport (HTTPS), role-based permissions in studio software, and staff training. No method of transmission or storage is completely secure; we encourage strong passwords for client accounts and prompt reporting of suspected unauthorised access.
If we become aware of a personal data breach likely to affect your rights, we will notify you and regulators as required by law.
9. Your rights and choices
Depending on applicable law, you may have rights to access, correct, update, delete, or restrict processing of your personal information, to data portability where technically feasible, and to object to certain processing such as direct marketing.
To exercise rights, email [email protected] [email protected] [email protected] [email protected] with sufficient detail to verify your identity. We may request additional information to prevent fraudulent requests. We respond within timelines required by law, typically within thirty days.
You may opt out of marketing emails using unsubscribe links or by contacting us. Service-related messages may still be sent while you are an active client.
If you believe your concerns are unresolved, you may lodge a complaint with the relevant data protection authority in India when provisions are in force and applicable to your case.
10. Children's privacy
Our website and services are not directed to children under eighteen. We do not knowingly collect personal information from children without parental consent. Minors may appear in event imagery with guardian authorisation as part of contracted coverage.
11. Third-party platforms
When you interact with us on Instagram, Facebook, YouTube, WhatsApp, or similar platforms, their privacy policies govern those interactions. We may receive messages you send through those channels and will treat them according to this policy once received in our systems.
12. Changes to this policy
We may update this Privacy Policy to reflect legal, technical, or business changes. The updated version will be posted on this page with a revised "Last updated" date. Significant changes may be highlighted on our website or communicated to active clients where appropriate.
13. Contact us
For privacy questions or requests, contact:
- Unik Studio — Privacy
- Email: [email protected] [email protected] [email protected] [email protected]
- Phone: +91 98183 61412
- Address: B-362, Gali, No. 29 Mahavir Enclave Part 2, Near By , Power House, Delhi, 110059, India
See also our Terms & Conditions and Cookie Policy.